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maheshwaripragatitrust@gmail.com

   Cancellation and Refund Policy

Effective Date: [Insert Date]

At Maheshwari Pragati Trust, we deeply appreciate your support and contributions towards our cause. However, we understand that mistakes can happen, and there may be instances where you need to request a refund for an accidental donation. This policy outlines our cancellation and refund process for payments made through Razorpay.

1. Cancellation of Donations

  • Accidental Donations: If you have made a donation in error or donated the wrong amount, you may request a cancellation and refund. To be eligible for a refund, you must contact us within time period of 24 hours of making the donation.

  • How to Request a Cancellation: To request a cancellation of your donation, please contact us at maheshwaripragatitrust@gmail.com with the details of your transaction, including the donation amount, date, and any relevant references such as transaction ID or receipt number.

2. Refund Policy

  • Eligibility for Refunds: Refunds will only be considered for donations made in error. Refund requests made beyond time period of 24 hours from the donation date may not be eligible.

  • Refund Process: Once your refund request is received and approved, we will initiate a refund via Razorpay. The refund will be processed back to the original payment method used during the donation. Please note that it may take 7 to 10 business days for the refund to reflect in your bank account or card statement, depending on your bank’s processing time.

  • Partial Refunds: If a partial refund is required (e.g., if an incorrect amount was donated), we will refund the excess amount and retain the correct portion of the donation, if applicable.

3. Payment Gateway

We use Razorpay to securely process donations. Refunds for any canceled donations will also be processed through Razorpay. Razorpay’s policies may apply in addition to our refund policy.

For more details on Razorpay’s refund policies, please visit their Refund Policy.

4. How to Request a Refund

If you wish to request a refund for an accidental donation, please contact us at:

Provide the following details for quicker processing:

  • Transaction ID or donation reference number
  • Donation amount
  • Date of donation
  • Reason for requesting a refund

5. Changes to This Policy

We reserve the right to modify this Cancellation and Refund Policy at any time. Any changes will be updated on this page with the new effective date.

6. Contact Us

If you have any questions or need assistance regarding our cancellation and refund policy, please contact us at: